Data Process Lead

We are looking for a highly motivated and detail-oriented Data Process Lead to join our back-office operations team. In this role, you will lead a team of Data Associates responsible for collecting, validating, mapping, and maintaining retail product and pricing data that supports strategic business decisions for clients.

The ideal candidate should have 6+ years of experience in data operations or back-office operations, along with strong analytical, team management, and process improvement skills. You will work closely with clients to ensure data accuracy, operational efficiency, and seamless execution of workflows in a fast-paced environment.

• Lead and manage the Data Associate team to ensure timely and accurate execution of daily operations
• Oversee the collection, research, and maintenance of retail product data, pricing information, and related market intelligence
• Ensure accurate product mapping, categorization, data matching, and validation across multiple data sources
• Conduct regular data quality checks, reconciliation, and validation activities to maintain high data integrity standards
• Implement client-defined processes and workflows while ensuring compliance with established guidelines and SOPs
• Monitor operational metrics, productivity, and data quality KPIs to identify trends and improvement opportunities
• Collaborate closely with clients to understand business requirements, clarify product data logic, and align on process improvements
• Analyze operational challenges, identify process inefficiencies, and recommend scalable solutions
• Prepare reports, summaries, and operational insights that support strategic business decision-making
• Ensure smooth execution of back-office workflows while maintaining turnaround time and accuracy expectations
• Support the team in handling complex product mapping or data validation scenarios
• Train, mentor, and guide team members to improve performance, domain understanding, and operational efficiency
• Coordinate with internal stakeholders to streamline workflows and improve data processing accuracy
• Ensure adherence to quality standards, timelines, and operational best practices

• Bachelor’s degree in any discipline
• 6+ years of experience in back-office operations, data operations, retail/product data management, or related operational roles
• Prior experience managing or leading teams is preferred

• Strong organizational and time-management skills with the ability to manage multiple tasks and meet deadlines
• Basic data analysis skills with the ability to interpret and present process data clearly
• High attention to detail with a focus on accuracy and consistency
• Strong problem-solving abilities to identify inefficiencies and implement effective solutions
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other productivity tools
• Strong team management skills with the ability to lead, motivate, and guide a team
• Ability to delegate tasks effectively and ensure timely completion