We are looking for an experienced System Administrator. The successful candidate will span multiple environments, teams, technologies, and stakeholders. Additionally, the ideal candidate will be an integral part of both development and operations.
• Upgrading and configuring Salesforce systems for optimized GTM systems integration - Leads, Account Contacts, Opportunities, Products, Quote, CPQ (Configure, Price, Quote)
• Managing Salesforce configurations and automations such as flows, assignment rules, approval rules, custom objects, custom fields, record types, apps, email alerts, templates, roles, profiles, sharing rules, workflows, groups, products, pricing and currencies
• Collect and Importing sales leads, contacts, and other data.
• Maintaining the salesforce cloud, as well as building and preparing custom reports and dashboards for sales and other departments
• Performing database maintenance tasks to ensure adherence to data hygiene protocol and standards, including diagnostic tests and duplicate entry cleansing.
• Evaluate and Maintain CRM health by implementing Salesforce release updates, implementing best practices, support and training users.
• Documenting processes, including error reports and tracking of historical change management implemented or planned.
• Administration of PSA as part of the Salesforce landscape.
• Administration of basic JIRA functions including, but not inclusive of: User Management, Field Management, Screens, Layouts, Filters, Issue Types and Dashboards
• Administration of other Sales and Operational systems as needed.
• A bachelor's degree in computer science would be advantageous.
• 5+ years of experience as a Salesforce administrator in a similar environment.
• Extensive experience in the administration and maintenance of Salesforce systems.
• Experience in performing Salesforce upgrades and ensuring successful integration.
• Exceptional ability to create and maintain Salesforce databases.
• In-depth knowledge of Salesforce products, integrated applications and their functionalities.
• Knowledge of importing sales data and generating Salesforce reports and dashboards.
• Experience providing Sales application production support requests and user queries
• Ability to provide Salesforce training and end-user support.
• Experience with JIRA and Atlassian products.
• Communicate effectively with cross functional teams and users to assess business needs.
• Problem solver, process oriented and shows attention to detail
• Team player willing to work in a dynamic working environment
• Self-motivated and ability to work independently
• Experience with Certinia, or other Salesforce based PSAs, a huge plus
About Aumni Techworks
Established in 2016, Aumni Techworks partners with its multinational clients to incubate and operate remote teams in India using the AumniBOT model. With a team of 250 and growing, our mission is to provide a quality alternative to project-based outsourcing.
Benefits of working at Aumni Techworks:
• Work within a product team on cutting edge tech with one of the best pay packages.
• No politics, no bench, voice your opinion, flat hierarchy, and global exposure
• Work environment to re-live our fun college days (awarded as Best culture by Pune Mirror)
• Recharge frequently with Friday socials, dance classes, theme parties and monsoon picnic.
• Breakout spaces at the office – Gym, Pool, TT, Foosball and Carrom
• Health focused – Insurance coverage and get in shape with AumniFit (Do not miss our 4 PM plank!)